All of us in the AXA family of companies strongly believe in protecting the confidentiality and security of the personal information we collect.
Safeguarding your personal information
If you are not an AXA client and are accessing our website to learn more about our companies and the products and services we offer, please be assured that we will also protect the confidentiality of any personal information we may acquire about you. We will not sell or rent information about you to anyone. However, we may disclose personal information to our affiliates, third party service providers or as otherwise required or permitted by law.
Information we collect from our websites
We may collect two types of information from our Website: information you enter into our Website when you request information from us on Website and tracking information that tells us how you use our Website. Any information you enter into our website will be treated as personal information. Personal information may include your name, address, telephone number and e-mail address as well as information about your investments, your investment goals and your tolerance for risk. We may also collect information about how you use our Website. We may obtain this information by tracking when you use our Website, which pages you view at which times and similar data through our Web server software and “cookies, web beacons and clear GIFs or tracking pixels”.
You may be able to use your browser to give you the option of accepting or rejecting a cookie whenever you visit a website. You may also be able to use your browser or other software to clear cookies from your hard drive any time you wish. However, deleting a website’s cookie may mean that our websites will not recognize you as a repeat user. As a result you may have to re-enter information and reject a new websites cookie every time you attempt to access the website. Besides cookies we may use web beacons, clear GIFs, tracking pixels or similar tracking mechanisms to also track your usage patterns of our websites. Like cookies, these small files also do not store, record or share any personal information about you. We utilize third party Internet services vendors to collect site traffic data through the use of these web beacons and clear GIFs or tracking pixels that can be embedded in our websites. These vendors can then provide us with completely anonymous usage data to allow us to improve our websites. This usage data cannot in any way be associated with any personal information we have about you.
Security of information transmissions
Information you provide to us when filling out forms or requests for information on our websites, as well as information we supply when you are visiting those areas, is protected while passing through the Internet using encryption technology called Secure Sockets Layer or SSL. Your browser will indicate when you are within a secure area of our websites by displaying a symbol, such as a locked padlock or an unbroken key. Encryption technology scrambles transmissions so it is incomprehensible to third parties. Although we will use all reasonable efforts to safeguard the confidentiality of your information, Internet transmissions cannot be made absolutely secure. We will not be liable for the unintended disclosure of information due to errors in transmission or unauthorized acts of or breaches of security by third parties. Please note that regular Internet e-mail is not secure. To protect your privacy, please do not use e-mail to communicate information that you want kept confidential. You can, of course, always contact us by telephone or mail as described below.